Why should I have an archiving service?
The law requires some businesses to maintain certain records for a set period of time and be able to produce them when necessary. AppRiver's sales advisors can help you determine what you need, but it's also a good idea to check with your attorney, accountant and other professional advisors to find out what records you're required to keep and for how long. Even if the law doesn't require it, you may find still find that archiving is useful to your company for other reasons.
Does the archiving happen automatically or will it require staff time to physically implement?
AppRiver's Phenomenal Care® team will guide you through the setup process and make sure you're up and running smoothly. Afterwards, your archiving happens automatically.
What records are archived?
Any records that are handled through inboxes on your domain are automatically archived. This includes files and documents that are attached to email messages.
My business is required to encrypt sensitive client information, but the law also says I have to keep a copy of these records in a searchable archive. Will AppRiver's solution allow me to do both?
It depends on the product you're using for your encryption. With AppRiver's Email Encryption, your records can be stored in an encrypted format with a searchable unencrypted copy maintained in a secure archive, accessible only by people authorized to view them. Click here to learn more about Email Encryption.